Norton installation and Help

Norton installation:

To install Norton properly, it’s required to close all the open programs on a computer and that an Internet connection should be established. While installing the Norton, it may uninstall or disable other security products, Even if they are not in use, once Norton Antivirus is installed, other antivirus products can cause conflicts with Norton’s operation. If such products are incompatible with Norton, remove them to improve the overall functionality of the product.

You can install Norton from a CD, USB drive or Direct Download link.

Click Install Norton in Windows Vista or Windows XP. In Windows 7, click Launch Norton Install and then click Install Norton.  Select the language, accept the User License Agreement link, read the agreement and Follow the onscreen instructions. After completing the installation you must activate the product to work properly. Product activation reduces software piracy and ensures that you have authentic software. During activation you can create your account and register your product. You can also view details, such as your Product Key and recent updates to the product.

Errors and Fix:

We can get following errors at the time of installation:

Error: “3048,3” appears on my Norton product

Error: “8505,129”

Error: “5013,3” base filtering engine missing

You can use the Fix Now button to resolve those issues. Norton also displays individual status areas for each protection feature, such as PC Security, Identity Protection, Backup, and PC Tuneup. The status areas show how many issues need to be fixed for each feature. You can use the View Details option under each protection feature for more information about those issues.

To fix the error 5013,3 :  You need to correct some registry entries to fix the error 5013,3.  Replace the BEF key in registry.

Steps to be followed :

start->all programs->accessories->run

when you see the run box, type in regedit and click ok

In the registry editor, Navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy

Right-click and select Permissions

Click Add, enter “Everyone” and click OK

Note: Please take the complete backup of the registry and also create a restore point before any changes.

Uninstall:

Norton Un-installation:

To uninstall Norton security from computer need to close running Norton product. Open application wizard, select the Norton product, Follow the on-screen instructions and uninstall that. We might need to restart the computer in safe mode to uninstall Norton properly if it is conflicting with incompatible software. You can also use the Norton removal utility to uninstall Norton.

It is required to restart the computer to uninstall the software completely; it is suggested to save the unsaved data before you restart the computer.

For more complex technical problems, we offer you option to allow a support representative to connect

remotely to your computer and resolve the problem for you. Chat support is free, with the exception

of our Virus and Spyware Solution service.

This article is written by Abhishek Rohilla on the behalf of RISEZONE SOLUTIONS LLC. and RiseZone is Tech Support Company.Which provides online computer support like, Printer Support, Router Support, Virus Support, Spyware Support, and all Tech Support Services with affordable price.

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